This Shipping Policy was last revised on: May 15th, 2016.
Once your order is sent out, OmegaBrite will email you with a tracking number so you can trace your delivery any time.
Shipping costs are not included in the item price. The shipping and handling costs are charged based on your order, destination, and the shipping method you have selected. The shipping and handling price will be displayed in the checkout process. We do not pay for customs or duties that may be required. These fees are the responsibility of the customer. Due to different circumstances in different countries at different times OmegaBrite reserves the right to use discretion in choosing the courier for your shipment, and cannot guarantee the shipping time to countries other than the US.
Most purchases are shipped from our warehouse to arrive within 10 business days from the date of shipment for addresses within the continental US. For an additional charge, we can expedite delivery to most destinations.
Please allow up to 2 business days to process, and pack your order. Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays.
Order Cancellation And Changes
We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at 1.800.383.2030 and quote your order number.
When your order is shipped from our warehouse, we will send you an email to confirm your shipment – this email will include a tracking number.
Special delivery instructions?
Unfortunately our carriers do not accept special delivery instructions for orders placed through OmegaBrite at this time.
The majority of our packages are shipped by UPS. However, we also offer USPS.
Have more questions or need help?
Email us at firstname.lastname@example.org or give us a call at 1.800.383.2030 and we will be happy to assist you!